To update your email address, please send a request to help@dragonfi.ph for security and verification purposes. In your email, kindly include the following:
Your full name
Registered mobile number
New email address
A clear photo of a valid government-issued ID
Please note that all profile changes are subject to manual review by our compliance team and may take 2–3 business days to process. For your security, we can only accommodate one profile update request at a time.