Deposits, Withdrawals and Fees

Deposits 

• How do I deposit funds to my account and when will my account be credited?
• Can I fund my account through Instapay and/or PESONet?
• I already transferred funds but my account has not yet been credited. How do I raise this concern?

Withdrawals 

• What is the difference between Available to Trade and Available to Withdraw?
• How long does it take to process my withdrawal request?
• Can I request for a check/cash for my withdrawal proceeds?
• Can I withdraw to a bank account whose account name is different from my DragonFi account?
• Is there a minimum amount for the fund withdrawal?
• Can I cancel my withdrawal request? How?

See all 10 articles

Bank Accounts 

• How can I add or remove a bank account?
• Can I open a DragonFi account without a bank account?
• Can I request for a check/cash for my withdrawal proceeds?
• Why can't I change my bank account name?
• Can I add a bank account with a different account name compared to my DragonFi account name?

Fees 

• What are the different fees that can be charged to my account?
• Are there deposit charges when I fund my account?

Tax

• What are the related taxes that are included when I buy or sell stocks?